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Aronic
Aronic
Support
Returns accepted within 7 days of delivery
Item must be unused with original tags
Size exchanges are free of charge
Discounted items are exchange-only
To be eligible for a return or exchange, your item must be unused, unwashed, and in the same condition you received it, with all original tags attached. Requests must be made within 7 days of the delivery date.
Contact us via WhatsApp at +880 1XXX-XXXXXX or email hello@aronic.com.bd with your order number and reason for return. We'll guide you through the pickup or drop-off process.
For Cash on Delivery orders, refunds are issued via bKash/Nagad after the returned item is received and inspected. For online payments, refunds are credited back to the original payment method within 5–7 business days. Sale items are eligible for exchange only, not refund.
Innerwear, and any item marked "Final Sale" cannot be returned or exchanged for hygiene and clearance reasons.
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos of the product — we'll arrange a free replacement or full refund.